Job Description

About the role


As Technical Support Manager, you will lead and develop the UK Technical Support team supporting Priva’s building management system and building automation solutions. This is a hands-on leadership role combining people management, technical escalation ownership, and close collaboration with Sales and Priva HQ (R&D). This role can be hybrid, ideally 2 hours travel from our Watford office.


Key responsibilities



  • Lead, coach, and develop the Technical Support Specialists

  • Act as escalation point for complex or customer-critical BMS-related technical issues

  • Drive continuous improvement of support processes, documentation, and knowledge sharing

  • Plan and facilitate BMS and product training for internal teams, partners, and Sales

  • Act as the primary UK technical interface with Priva HQ and R&D

  • Support product introductions, partner enablement, and k...

Apply for this Position

Ready to join Priva (The Netherlands)? Click the button below to submit your application.

Submit Application