Job Description
**Overview**
SoldierPoint Digital Health is seeking an experienced Senior Manager of Network Operations to support the Department of Veterans Affairs (VA). This leadership role is responsible for the daily performance, availability, and operational oversight of Office of Connected Care (OCC) supported applications and services (e.g., VVC, VCM, and related platforms).
The Senior Manager will lead and manage a team of technical staff supporting operations, incident response, and service restoration efforts. This position will monitor service health, analyze network performance, and recommend upgrades or configuration changes to strengthen stability, security, and reliability. The successful candidate will also ensure incidents and changes are properly documented, tracked, and communicated, while maintaining compliance with contract requirements, performance metrics, and service level agreements (SLAs).
As a senior leader supporting the Office of Connected Care Help Desk (OCCHD) ...
SoldierPoint Digital Health is seeking an experienced Senior Manager of Network Operations to support the Department of Veterans Affairs (VA). This leadership role is responsible for the daily performance, availability, and operational oversight of Office of Connected Care (OCC) supported applications and services (e.g., VVC, VCM, and related platforms).
The Senior Manager will lead and manage a team of technical staff supporting operations, incident response, and service restoration efforts. This position will monitor service health, analyze network performance, and recommend upgrades or configuration changes to strengthen stability, security, and reliability. The successful candidate will also ensure incidents and changes are properly documented, tracked, and communicated, while maintaining compliance with contract requirements, performance metrics, and service level agreements (SLAs).
As a senior leader supporting the Office of Connected Care Help Desk (OCCHD) ...
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