Job Description

We, EOS - world market leader for industrial 3D printing, are looking for you to support our Nordic & Baltic Team in Gothenburg.

At EOS, we're more than just a team; we're a community united by technology, where every action is a step towards meaningful change, and our independence is the cornerstone of our mission to make the world a better place for everyone.

Your Mission

  • Serve as the central interface between Service Operations and our customers: manage the hotline, handle the mailbox, and receive, qualify, and process requests from customers, administration, sales, and engineers across the Nordic/Baltic region.
  • Coordinate service activities in our ERP system by creating notifications, dispatching work orders and processing spare-parts orders, including returns after service visits.
  • Monitor customer cases and follow up with service engineers; ensure calibration compliance and manage toolset distribution ...

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