Job Description

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
**Your Role and Responsibilities**
You will be a member of a well-established support team whose main focus is to resolve any issues that would occur with the mail account of IBM employees. We are the second line of support the help desk can turn towards in case someone experiences issues with their mail account such as name or mail address changed. We work with the onboarding teams to create the mail accounts for new employees or re-create them for returning ones should any issues occur. Therefore, good written and spoken English communication is required with a customer focused ...

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