Technical Support Representative | Australia

Technical Support Representative | Australia

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At Ag Leader , innovation drives everything we do. Since 1992, we have been transforming agriculture by putting real-time yield data in farmers’ hands. Today, more than 33 years later, Ag Leader is a global team delivering year-round solutions to meet the needs of production agriculture. We help farmers plan, plant, apply, and harvest more efficiently and profitably—and we are not slowing down.

Ready to use your talent to implement change? Join our team of innovators and continue to revolutionise agriculture .

The Opportunity

Looking for a relationship-driven sales leader who will join our elite team to develop and grow a strategic territory by proactively uncovering sales opportunities, being a brand champion and developing a best-in-class dealer network.

The Right Person Will

• Have a passion for establishing and maintaining excellent customer relationships
• Be growth-minded and offer innovative ideas that challenge the status quo
• Thrive in a collaborative and dynamic environment
• Be dedicated to bringing their best every day
• Willing to travel inside the territory about 70% of your time, engaging Dealers and Farmers

Responsibilities

• Assist with the development, communication and implementation of the organisation’s objectives and tactical plans through strong leadership and strategic vision.
• Analyze performance of territory sales to identify opportunities and develop action plans to drive further regional growth.
• Work with key dealers to establish sales targets and create an annual business and marketing plan that aligns regional and organisational objectives for growth.
• Collaborate with the Regional Manager to grow Dealer understanding of brand presence and to build the Ag Leader brand.
• Identify gaps in the sales territory and recruit new Dealer partnerships to provide sales and support in underserved areas.
• Handle objections by clarifying, emphasising agreements and working through differences to a positive win/win conclusion using a variety of soft skills to influence appropriately.
• Provide skills development and product knowledge training to Dealers.
• Ensure Dealers are informed of changes in pricing, product availability and other important company communication or initiatives.
• Plan and execute Field Days, Dealer training, conferences and other events that provide opportunities for the understanding and promotion of company products and brand.
• Provide Regional Manager updates on Dealer sentiment, market trends, competitive information and future business and product opportunities through weekly reporting.
• Work effectively with the Support Team to provide an extension of their work in the field when issues become complex.
• Make farm gate and customer visits with Dealers to represent the company, learn and report on customer needs and to model a consultative sales approach.

What You’ll Work On

• Engage Dealers via in-person visits, phone, video, and digital platforms.
• Collaborate with co-workers across the world to drive Dealer engagement strategies through weekly reports and sales meetings.
• Recruit and develop new or existing Dealers.
• Deliver training to Dealers (remote and in-person) to highlight product features and best practices.
• Conduct on-site visits with Dealers to engage farmers with Ag Leader products.
• Model Ag Leader’s Core Values of Excellence, Ready, Willing, Doing, Approachable, and Courage to do what is Right.

Qualifications and Skills

• Degree in Agriculture, Business, or a related field—or equivalent sales experience.
• Comfortable presenting to groups (from workshops to larger events).
• Strong organisational skills, attention to detail, and follow-through.
• Collaborative, customer-focused, and a good sense of humour.
• Excellent verbal and written communication skills.
• Hands‑on experience with precision ag hardware and software (highly regarded).
• Current driver’s licence and willingness to travel as required domestically and internationally.
• Full working rights in Australia.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Farming

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