Job Description

Job Responsibilities:

Microsoft 365 Administration & Domain Management
  • Administer and maintain Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.
  • Manage user accounts, security groups, licenses, and permissions across the M365 environment.
  • Monitor and enforce security controls such as MFA, conditional access, DLP, and compliance policies.
  • Configure and troubleshoot issues related to Exchange Online, Teams, and SharePoint connectivity.
  • Manage and troubleshoot domain services (DNS, MX records, certificates, identity integrations with Azure AD/Entra ID).
  • Implement and maintain M365 backup, retention, and compliance strategies.

IT Support & End-User Assistance

  • Provide technical support to staff on M365 applications and IT systems.
  • Troubleshoot and resolve issues with PCs, laptops, printers, video conferencing, and communication devices. <...

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