Job Description
HomePro is the premier provider of home security, entertainment and control systems. Whether you are building a new home or retro-fitting an existing property, our highly-skilled technical staff will design and install the perfect solution for any home.
Join HomePro, a leading provider in home automation and security services with a strong presence in Texas. We are dedicated to delivering top-notch customer experience and innovative solutions in home entertainment and technology. As part of our expansion, we are looking for a passionate Technical Support Agent to join our dynamic team.
Key Responsibilities
- Provide exceptional technical support by diagnosing and resolving customer issues related to home automation systems.
- Respond to customer inquiries via phone, and email in a timely and courteous manner.
- Maintain accurate records of customer interactions and technical issues in our database.
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