Job Description

Technical Support Representative - Davao City Site

TalentLink Outsourcing

Job Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer issues and complaints efficiently.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to enhance service quality.
  • Meet performance metrics and contribute to team goals.

Benefits

  • Government Mandated Benefits: 13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays
  • Insurance Health & Wellness
  • Professional Development: Employee Assistance Program, Job Training, Mentorship Program, Professional Development

Qualifications

  • English Language
  • Customer Service
  • Problem Solving
  • Team Player
  • Account Management
  • Strong Work Ethic
  • Technical Ski...

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