Technical Support representative

The Technical Support representative is responsible to meet and exceed the regional service objectives while striving to high customer satisfaction from RISCO produces & services.

This will be achieved by maintaining a highly professional technical service, utilized efficiently to sustain existing systems and deploy additional capacity and functionality within the required time frames and to the required quality.

Being a part of the regional team, Technical Support Eng. is expected to present the status of activities, risks and opportunities, to allow synchronization and mutual achievement of the business goals.

• Act as the technical service provider for the sales team and the customer.
• Maintain a high level of customer satisfaction with RISCO products and services by meeting and exceeding our commercial obligations with regards to our customers.
• Maintain and grow the technical skills to be in line with the current and anticipated req...