Job Description
Our client is seeking a dedicated Technical Support Representative to join their team. As a Technical Support Representative, you will be part of the Customer Service and Technical Support departments supporting residential network troubleshooting and customer communication. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.
**Job Title:** Technical Support Representative
**Location:** Marshfield, MO
**Pay Range: $22**
**Shift: 8am-3:30 with flex hours**
**What's the Job?**
+ Promote excellent customer-oriented services by assisting residential customers with their network issues
+ Develop troubleshooting skills for residential networks and resolve trouble tickets efficiently
+ Create trouble tickets for alarms and notify appropriate personnel of issues
+ Keep all tickets updated and inform customers ...
**Job Title:** Technical Support Representative
**Location:** Marshfield, MO
**Pay Range: $22**
**Shift: 8am-3:30 with flex hours**
**What's the Job?**
+ Promote excellent customer-oriented services by assisting residential customers with their network issues
+ Develop troubleshooting skills for residential networks and resolve trouble tickets efficiently
+ Create trouble tickets for alarms and notify appropriate personnel of issues
+ Keep all tickets updated and inform customers ...
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