Job Description

COMPANY PROFILE

A well-established BPO company that is well-committed in providing business outsourcing needs to its clients

Position

SaaS Technical Support Specialist

Company Industry

IT Company

Work Location

MOA Pasay City

Work Schedule

Night Shift (1x-2x a month RTO)

Salary

Php 30,000 - Php 35,000 gross

Work Set Up

Hybrid Setup

JOB REQUIREMENTS

  • Bachelor’s degree in IT, Computer Science, or related field (or equivalent work experience)
  • Strong English communication skills (verbal and written)
  • Experience in technical support, troubleshooting, or customer service preferred
  • Work experience in troubleshooting SaaS applications
  • Experience with JavaScript, HTML, and XML

JOB RESPONSIBILITIES

  • Provide technical assistance and support to clients via phone, email, or chat
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