Job Description
Description
As a Team Lead, Technical Support Representative IV, you will work in a fast-paced communication center to resolve technical issues in a variety of methods, such as inbound phone calls, emails, alarms and chat. The Lead Technical Service Representative will lead, support and manage an assigned team to successfully achieve departmental and company goals. The candidate should have the ability to delegate tasks smartly, but they must know that they have to perform some technical tasks themselves. We want a responsible candidate who will leave no stone unturned to help the organization improve. You’ll utilize multiple computers and databases to record the results of interactions.
Job Type & Location
This is a Contract to Hire position based out of Austin, TX.
Pay and Benefits
The pay range for this position is $28.85 - $31.25/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are sub...
As a Team Lead, Technical Support Representative IV, you will work in a fast-paced communication center to resolve technical issues in a variety of methods, such as inbound phone calls, emails, alarms and chat. The Lead Technical Service Representative will lead, support and manage an assigned team to successfully achieve departmental and company goals. The candidate should have the ability to delegate tasks smartly, but they must know that they have to perform some technical tasks themselves. We want a responsible candidate who will leave no stone unturned to help the organization improve. You’ll utilize multiple computers and databases to record the results of interactions.
Job Type & Location
This is a Contract to Hire position based out of Austin, TX.
Pay and Benefits
The pay range for this position is $28.85 - $31.25/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are sub...
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