Job Description
We are seeking a motivated and knowledgeable Technical Support & Sales Representative to join our team in Barrie. This role is ideal for someone with a strong automotive background who enjoys solving problems, engaging with customers, and is ready to grow into a sales and product development position.
Key Responsibilities
- Provide technical support to customers via phone and email regarding product fitment, compatibility, and troubleshooting
- Answer inquiries and resolve issues related to aftermarket automotive parts, especially catalytic converters
- Research and investigate product-related questions to provide accurate solutions
- Transition into a sales role by building relationships and identifying opportunities for growth
- Contribute to product development by sharing customer feedback and insights
- Work independently and manage daily tasks with minimal supervision
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