Job Description
Technical Support Service Analyst
Employment Type: Full Time, Salaried
Location: Hybrid Chicago, IL or Remote
About the Role
The Technical Support Service Analyst plays a critical role in delivering exceptional technical support to our customers by diagnosing, troubleshooting, and resolving software related issues tied to our applications and platforms. This role partners closely with customer support teams and internal stakeholders to ensure reliable system performance, seamless functionality, and excellent user experience.
This position is ideal for a technically skilled, customer focused professional who thrives in a fast-paced environment, enjoys problem solving, and is passionate about helping users succeed through hands on support and training.
Key Responsibilities
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