Job Description
Educational support organizations are overwhelmed by growing complexity as schools, students, and families demand more. Modern schools require immediate, AI-powered responses spanning learning platforms, student information systems, hardware, and operational processes. Yet most providers remain trapped in disconnected tools, reactive escalation patterns, and fragile systems that collapse when tested.
Our approach resolves this through a fundamentally different architecture: AI-enhanced cyborg support agents embedded within a functioning educational environment. In this position, you will influence how the system evolves. Each resolution enhances future automation capabilities, each root cause investigation drives process refinement, and each complex scenario you resolve improves outcomes for thousands of students and educators.
This role centers on production-level, hands-on troubleshooting within a service context. You will investigate unclear, multi-party failures spanning educ...
Our approach resolves this through a fundamentally different architecture: AI-enhanced cyborg support agents embedded within a functioning educational environment. In this position, you will influence how the system evolves. Each resolution enhances future automation capabilities, each root cause investigation drives process refinement, and each complex scenario you resolve improves outcomes for thousands of students and educators.
This role centers on production-level, hands-on troubleshooting within a service context. You will investigate unclear, multi-party failures spanning educ...
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