Job Description

Technical Support Specialist - A/V Conferencing
Work Location:100% Onsite in Augusta, Maine
Work Schedule: Monday through Friday, 7:00am to 4:00pm or 8:00am to 5:00pm
6 months

Top 3 Skills:

  • Technical writing and documentation experience
  • Experience with Lenovo ThinkSmart products and/or Logitech systems
  • Experience with Microsoft products such as MS Teams and Excel
  • Experience with audio/visual conferencing systems

    • Job Description:
  • Create a complete inventory of all A/V conferencing systems supported
  • Create a set of documentation for every type/category A/V conferencing system.
  • Site survey, assessment, product selection, and purchasing.
  • Installation and deployment, including inventory and account setup tasks.
  • Technician-centric documentation for support and troubleshooting.
  • Self-service instructions for use and basic troubleshooting.
  • Replacement/refresh of existing...

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