Job Description

3rd Line Technical Support Specialist

Based - Carlton, S71 3HF


Permanent, Full Time

About the Role

We’re looking for a highly skilled 3rd Line Technical Support Specialist to join our dynamic Technical Services Team. This is a fantastic opportunity for an experienced professional who thrives in a fast-paced environment and is passionate about delivering exceptional IT service. You’ll be the on-site face of IT, ensuring smooth operations and supporting critical projects across our sites. It is essential you are already working as a 3rd line support or have previous experience working as one.

What You’ll Do

  • Act as the on-site technical representative for IT, resolving incidents and service requests within agreed SLAs.

  • Maintain and optimise infrastructure performance, ensuring resilience and security.

  • Deliver upgrades and maintenance in line with manufacturer recommendations.

    • ...

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