Job Description

Are you a skilled IT professional looking for a new challenge? We have an exciting opportunity for a Service Desk Analyst to join our team.


This role involves providing Level 1 IT support to users via phone, email, and in-person. You will be responsible for managing support requests, handling basic IT issues, and assisting with ticket management.


Required Skills and Qualifications



  • Diagnostics skills in Windows and macOS

  • Knowledge of Microsoft 365

  • Familiarity with ITSM platforms

Benefits:

  • Annual leave
  • Medical insurance
  • Opportunities for personal and professional growth.

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