Technical Support Specialist

We are seeking a skilled and experienced Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical assistance and support to our guests, ensuring that they receive a seamless and enjoyable experience during their stay.

Key Responsibilities:

• Provide technical support and troubleshooting services to guests, including resolving hardware and software issues with computer systems and other technology-related problems.
• Install, configure, and maintain computer systems, networks, and other technical equipment to ensure optimal performance and efficiency.
• Develop and implement effective technical solutions to improve the overall guest experience, including the implementation of new technologies and upgrades to existing systems.
• Maintain accurate records of all technical issues and resolutions, including any repairs or replacements made.