Job Description
We’re Hiring | Technical Support Executive
We’re looking for a Technical Support Executive to join our team and support one of our global enterprise clients, working on large-scale learning platforms used by 900,000+ users worldwide.
About Us
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.
Role Highlights:
• Provide technical support for learning platforms, e Commerce training systems, and certification tools
• Handle customer issues, escalations, and perform root cause analysis
• Collaborate with global teams in a 24×5 support environment
What We’re Looking For:
✔ 1–2 years of experience in technical support or customer-facing roles
✔ Strong communication and problem-solving skills
✔ Experience in escalation management
✔ Exposure to LMS or enterprise systems is a plus
Location: Gurgaon
Shift: Rotational
Work Mode: Work from Office
Interested candidates can share details :
Jasleen Kaur )
Email id: Jasleen.2.
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
We’re looking for a Technical Support Executive to join our team and support one of our global enterprise clients, working on large-scale learning platforms used by 900,000+ users worldwide.
About Us
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.
Role Highlights:
• Provide technical support for learning platforms, e Commerce training systems, and certification tools
• Handle customer issues, escalations, and perform root cause analysis
• Collaborate with global teams in a 24×5 support environment
What We’re Looking For:
✔ 1–2 years of experience in technical support or customer-facing roles
✔ Strong communication and problem-solving skills
✔ Experience in escalation management
✔ Exposure to LMS or enterprise systems is a plus
Location: Gurgaon
Shift: Rotational
Work Mode: Work from Office
Interested candidates can share details :
Jasleen Kaur )
Email id: Jasleen.2.
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Apply for this Position
Ready to join ? Click the button below to submit your application.
Submit Application