Job Description

Job Summary:
We are seeking a highly motivated and customer-centric International Voice Process Executive to join our team. The ideal candidate will have at least 1 year of experience in handling international voice processes and be willing to work in 24/7 shifts.
Responsibilities:
- Handle inbound and outbound customer calls for international clients
- Resolve customer queries and issues in a professional and courteous manner
- Meet performance metrics such as CSAT, FTR, etc.
- Work in a fast-paced environment and adapt to changing priorities
- Maintain accurate records and documentation as required
Requirements:
- At least 1 year of experience in International Voice Process
- Graduation degree in any discipline
- Excellent communication and customer service skills
- Ability to work in 24/7 shifts
What We Offer:
- CTC: ₹4.5 LPA
- Work Schedule: 5 days working, 2 dayoff (rotational week off)
- Shifts: 24/7 (flexible)
- Cab Facility: 2-way transport (Hiring Zone only)

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