Job Description
**Vacante para la empresa Festo en Tlalnepantla de Baz, Estado de México**:
**Technical Support Specialist Junior.**
México
SSC / Central Technical Support
Reports to: Supervisor Technical Support.
Summary: The Technical Support Agent offers customer support and technical
assistance. This team consists of experts familiar with Festo products,
technical issues, answering questions, providing product information,
and guiding the optimal use and implementation of Festo solutions.
Their role is crucial in ensuring customer satisfaction and facilitating
the smooth operation of products and systems.
Location: Tlalnepantla, estado de México.
Travel expectations: NA
**Responsibilities**:
Provide remote support to customers for troubleshooting and commissioning
electric automation, pneumatic, and process automation systems.
Diagnose and resolve technical issues related to product malfunctions, improper
installations, incorrect parameter setting...
**Technical Support Specialist Junior.**
México
SSC / Central Technical Support
Reports to: Supervisor Technical Support.
Summary: The Technical Support Agent offers customer support and technical
assistance. This team consists of experts familiar with Festo products,
technical issues, answering questions, providing product information,
and guiding the optimal use and implementation of Festo solutions.
Their role is crucial in ensuring customer satisfaction and facilitating
the smooth operation of products and systems.
Location: Tlalnepantla, estado de México.
Travel expectations: NA
**Responsibilities**:
Provide remote support to customers for troubleshooting and commissioning
electric automation, pneumatic, and process automation systems.
Diagnose and resolve technical issues related to product malfunctions, improper
installations, incorrect parameter setting...
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