Technical Support Specialist

About MenuSifu:
Founded in 2015, MenuSifu is a leading software company that provides smart restaurant
Point-Of-Sale (POS) system and comprehensive restaurant management systems. Our
team is young, energetic, and dynamic, fostering a culture of innovation and collaboration. MenuSifu offers a robust platform for professional growth, where you can showcase your
talents and make a significant impact. Our mission is driven by a passion for food that goes
beyond just taste—it's about making every dining experience better. If you share our
enthusiasm, growth mindset, and entrepreneurial spirit, we invite you to join us!

Your Responsibilities:

Answer customer questions and provide technical support quickly and professionally.

Find, diagnose, and fix software and hardware problems.

Help solve technical issues (including on-site problems), and work with Sales and R&D teams when needed.

Help Sales prepare hardw...