Technical Support Specialist

Workster partners with a leading hospitality payment service platform growing their multilingual Lisbon Team. They don't just provide world class commerce and payment services, they generate revenue for our customers and help them grow. In the early days, they set out to simplify the complex payment process of VAT refunds for international shoppers in Europe. Fast-forward to today, and their single payments platform is unique in the industry – the only one that offers acquiring, processing, digital wallets, VAT refunds and currency conversion services.

Your Role

• The Technical Support Specialist engineer must provide a turnkey support role to all installed base customers, on the multiple platforms/services we host and serve.
• As a technical engineer, must be ready to engage on all types of Tier2 related enquires, by quickly and effectively gather the necessary information to put in motion the according issues root cause investigation, and either resolve...