Technical Support Specialist

Technical Support Specialist (Italian Market) - Deliver Exceptional Support & Build a Rewarding Career

Do you have a passion for technology and a knack for solving problems? Are you fluent in Italian and eager to provide exceptional customer service?

We're looking for a talented Technical Support Specialist to join our growing team In this role, you'll be the hero behind the scenes, providing top-notch support to our Enterprise customers in the Italian market. You'll leverage your strong technical knowledge and communication skills to diagnose issues, identify solutions, and ensure customer satisfaction.

Here's what you'll be doing:

• Become a Technical Superhero: Be the first line of defense for our customers, tackling technical challenges related to Office 365 (especially Exchange Online), Networking, Active Directory, and more.
• Master of Problem-Solving: Gather information, conduct in-depth research, and collaborate with colleague...