Technical Support Specialist

Technical Support Specialist (Support and Implementation)

London, UK (hybrid)

We're currently hiring for a Technical Support Specialist to join us at an exciting time for the business. Brady have recently acquired the built-for-cloud ETRM vendor, Igloo Trading Solutions and are scaling the support and services team in our London office.

This role will be part of a small, highly collaborative team supporting Igloo’s next-generation energy trading and risk management software, used by power and gas trading companies across Europe. The Technical Support Specialist will principally interface with traders day-to-day, providing 1st an 2nd line support and ensuring our clients have a fantastic post-implementation experience. 

This is a great opportunity for an experienced technical supporter who has existing experience working in either Trading Application support (particularly within an energy or commodity trading company) or previous experience at a ve...