Technical Support Specialist (NEN) Level - 1

About Argo Cyber Systems

Argo Cyber Systems, LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) delivering secure, mission-ready cybersecurity and IT support solutions to federal and defense clients. From help-desk operations to enterprise cyber defense, Argo provides experienced professionals dedicated to protecting and enabling the missions of our nation's most critical organizations.

Position Overview

Argo Cyber Systems is seeking a motivated Customer Technical Support Specialist to provide responsive, customer-focused technical assistance to users within the Navy Enterprise Network (NEN) and related environments. The ideal candidate will have proven experience handling technical service requests, performing Tier I/II troubleshooting, and delivering professional customer support both remotely and on-site. This position ensures that mission-critical systems and end u...