Job Description

About Infinit-O: As a top Business Process Optimization solutions provider, we partner with the world's fastest-growing companies in Financial Services, Healthcare, and Technology, offering data-driven solutions and providing strategic advantage.

Our company specializes in business process optimization for 18 years now, with a world-class Net Promoter Score of 71, delivering powerful technology and high-performance teams within our highly engaged and agile culture.

Being the first line of defense for all incoming client traffic, which includes and not limited to:

  • Creating service requests in our ticketing system which are received via phone, e-mail or online forms
  • Performing password resets on critical systems which include email, computer logins and 3rd party applications
  • User account creations
  • Provide clients updates regarding their service requests via phone, or email
  • Learning our client environments or knowing where t...

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