Technical Support Specialist

Job Title: Technical Support Specialist

Industry: Banking / Financial Services
Employment Type: Project-Based (3 Months)
Work Setup: Hybrid

Job Summary

We are looking for a skilled and customer-focused Technical Support Specialist to provide front-line technical assistance and ensure smooth operation of IT systems and applications within a fast-paced banking and financial services environment. The role involves troubleshooting hardware, software, and network-related concerns while delivering timely and effective support to end users.

This is a 3-month project-based role with a hybrid work arrangement.

Key Responsibilities

• Provide first-level and second-level technical support for hardware, software, applications, and network-related issues
• Diagnose, troubleshoot, and resolve technical incidents via phone, email, chat, or onsite support
• Log, track,...