Technical Support Specialist

We are seeking a proactive and technically strong B2B Technical Support Specialist to join our growing team. In this role, you will leverage your deep understanding of the iGaming industry and your strong analytical mindset to troubleshoot, diagnose, and resolve issues reported by our operators and internal stakeholders.

Working closely with the ITSM department — and reporting directly to the Technical Support Team Lead — you will be a key player in ensuring high-quality, timely support. Your ability to interpret logs, analyze platform behavior, communicate clearly, and escalate effectively will help maintain platform reliability and deliver an exceptional partner experience.

You will thrive in a fast-paced environment where attention to detail, technical curiosity, and a commitment to service excellence are essential. Your work will be pivotal in strengthening partner trust, improving operational stability, and supporting our mission to deliver a seamless and complian...