Technical Support Specialist - Telecom

Employer Industry: Technology Solutions for Home and Commercial Services

Why consider this job opportunity

• Opportunity for career advancement with the highest rate of internal transfers across the organization
• Flexible time off with ample learning and development opportunities
• Comprehensive onboarding program and leadership training for career growth
• Company-paid medical, dental, and vision benefits for you and your dependents
• Support for various life stages, including parental leave and adoption reimbursement
• Recognition programs for outstanding work, including Bonusly and peer-nominated awards

What to Expect (Job Responsibilities)

• Serve as the first point of contact for customers, assisting with software-related inquiries via phone, chat, email, and screen-sharing
• Develop creative solutions and workflows to meet ...