Technical Support Specialist

Appealing points:


Work on complex, high-impact technical issues while collaborating closely with development teams to drive real product and process improvements.
Opportunity to grow as a technical leader by mentoring junior team members and contributing to training and knowledge sharing.
Bilingual role with native-level Japanese and English, offering exposure to enterprise environments, client interaction, and global documentation standards.


Annual Salary: 4 million and above

Responsibilities:


Handle complex technical issues and provide advanced troubleshooting.
Collaborate with development teams for bug fixes and enhancements.
Mentor junior team members and assist in training.
Analyze recurring issues and suggest process improvements.
Ensure compliance with security and operational standards.


Job Qualifications:


Proficiency in OS (Windows/Linux), networking, and enterpri...