Technical Support Specialist - Windows

JOB PURPOSE:

To provide expert technical support, administration, and optimization for enterprise IT infrastructure, encompassing Windows systems, virtualization, networking, automation, and security, while ensuring seamless operations and alignment with organizational objectives.

CERTIFICATIONS:

Professional Certification in Server domain (MCSE/MCSA)

Microsoft Azure Associate.

VMware Certified Professional (VCP)

ITIL (Minimum Foundation Level).

Excellent understanding of IT Service Management and underlying Processes

RESPONSIBILITIES (INCLUDES ALL TASKS):

• Manage and maintain Windows servers and services, including Active Directory (AD), Exchange, and Windows Performance Management.
• Solid understanding and experience of Mail flow in an enterprise environment.
• Troubleshoot and optimize IIS web servers for high availability and performa...