Technical Support Team Lead(SAAS Application Support)

Overview

Technical Support Team Lead (SAAS Application Support)

AMCS is a sustainability software specialist headquartered in Ireland, with offices in Europe, USA, Canada and Australasia. With over 1,300 employees across 22 countries, we deliver technology solutions to facilitate a carbon neutral future.

We are seeking an Application Support Team Lead to join our team. The ideal candidate will be responsible for providing technical and functional support for software applications, ensuring their smooth operation and assisting end-users with troubleshooting and best practices. The role plays a key part in delivering exceptional user experience, driving operational efficiency, and ensuring applications align with business objectives.

Responsibilities

• Lead, coach, and develop a high-performing team of Product Support Engineers to deliver world-class customer support
• Hire, onboard, and retain top technical talent in ...