Technical Support Training Specialist (US Shift)

Say hello to possibilities.

It’s not every day that you consider starting a new career. We’re happy that someone as talented as you is considering this role. RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

We’re currently looking for a Technical Support Enablement Specialist.

The Technical Support Enablement Specialist will partner with customer care leadership and identify enablement needs around Customer Care, networking, technical, and product needs according to set training standards and measure and report on the impacts of the enablement to the business.

Responsibilities:

To succeed in this role you must have experience in:

• Develop and deliver customized customer care e...