Technical - Team Lead

Job Summary

AgentSync is an insurance technology company that provides modern infrastructure to connect insurance carriers, agencies, and producers. It uses automated workflows, real-time data, and APIs to streamline the complex processes of producer onboarding, licensing, and appointing. By digitizing and automating these tasks, AgentSync aims to improve efficiency, ensure compliance, and help insurance companies grow their distribution networks.

Responsibilities

• Provide hands‑on product/customer support for our customers within AgentSync’s culture and values – most especially Customer Love
• Build and cultivate trusted, transparent relationships with our beloved customers and exceed their expectations during every phase of the customer and product support lifecycle
• Use your love of Salesforce and deep understanding of AgentSync’s products to understand customer requests, inquiries, and product feature requirements
• Use your ...