Job Description

A global IT services provider in the Philippines is seeking a Technical Team Lead to guide a technical support team. The role requires 2-3 years in technical support and at least 1 year in a supervisory position. You will lead the team in managing escalations, ensuring client communication, and enforcing service delivery standards. Ideal candidates have strong problem-solving skills, a relevant educational background, and proficiency in MS Office and ticketing systems. A flexible work schedule may be required.
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