Technical Team Lead

Overview

Work Model: Fully On-Site

Shift Type: Rotational EST Hours

Position Summary: Managed Services Team Leader will be responsible for leading, motivating and overseeing the day-to-day management of a team of Managed Service Support System Engineers; ensuring that the team provides a first-class service to ITBD’s onshore Clients when dealing with and resolving a variety of managed service enquiries. This is a very customer focused, hands-on role where the Team Leader will be expected to handle and resolve customer issues as well as undertake the day-to-day management aspects that the post requires.

Education and Qualifications

• Looking for Graduate/Postgraduate in IT or related background.
• Excellent verbal, written and interpersonal communication skills.
• Computer literacy, including knowledge of basic software applications and familiarity with the internet and email communications.
• Excellent commun...