Technical Trainer

Overview: The fixed term Technical Trainer will join the team in a key role to support technical processes and procedures training in a classroom environment, as well as through side‑by‑side and group coaching.
The role is fixed term, full‑time, based in our city centre office in Leeds, with all training delivered in person.
You will represent a global brand with both internal and external trainees and act as a brand ambassador.
The role holder will also act as a link between the operational and business teams, engaging in gap analysis and communication of new materials coming from the wider business.
The Technical Trainer is critical in ensuring that all Administrators within the department have the knowledge to perform their role, as well as being an escalation point when there is a learning gap. The role holder will act as a point of escalation for technical and customer queries, providing oversight of BAU work within the operation and relevant sign...