Technical Training

Job Role: Technical Training Head- Salon Operations

Looking at professionals with 8+ years of experience in technical training from Health/ Beauty industry

Location: Chennai

Job Responsibility:

Design and deliver training modules for Haircuts, Blow Styling, Skin, Bridal Makeup, and Grooming

Conduct regular skill upgrade programs across levels: Beautician Hair & Beauty Senior Hair & Beauty Stylist Senior Stylist Unisex Stylist

Lead inspiration sessions to update teams on the latest haircut and hair color trends

Enhance skills of Salon Service Providers (SSPs) through personal coaching and the Cluster Coach model

Identify and develop dream team hair experts across zones

Mentor and upgrade salon talent to take on regional Cluster Coach roles

Collaborate with salon industry experts to conduct advanced bridal makeup and hair-do trainings

Initiate training programs related to behavior for the training team via HR

Conduct technical reviews of new services before launch

Create and maintain Bills of Material (BOM) and consultation modules

Finalize Standard Operating Procedures (SOPs) for all services

Conduct training for Operations teams, Front Desk, and Trainers on technical knowledge and service trends

Reduce service-related complaints through focused technical training and education

Drive service category penetration in collaboration with cluster coaches

Conceptualize and execute photoshoots for visual merchandising and social media

Create unique, trend-setting looks and build strong brand identity through technical styling