Technical Training Specialist

Position Overview:

The Technical Training Specialist plays an essential role in supporting HomeServe’s transformation efforts by planning, organizing, and executing training activities that prepare employees for new systems, processes, and ways of working. This role ensures that teams have the knowledge and confidence they need to adopt upcoming changes and supports the broader change management strategy led by the Director of Organizational Change Management.

The Technical Training Specialist will develop a working understanding of new technologies and processes, then translate this information into clear, accessible learning content. This position supports training delivery across different formats—including large group rollouts, virtual sessions, hands-on demonstrations, and focused team workshops. The role also contributes to building internal capability by supporting train-the-trainer programs and preparing subject matter experts to reinforce learn...