Technical Writer

Job Title- Technical Writer

Work Location – Bangalore only

Years of Experience - 3 to 8 years

Skill - Technical Writer with experience in Telecom domain is Mandatory with Gen AI.

Job Description:

Roles and Responsibilities

• Use in-house AI tools to make complex product concepts, workflows, and tasks easily comprehensible and appealing to diverse audiences – from end users to network administrators to developers.
• Drive a unified content strategy. Establish standardized release processes, content development best practices, and delivery and feedback mechanisms in the team.
• Serve as the voice of the user, using AI-driven content analytics to provide valuable feedback to engineering, product management, and technical marketing teams.
• Identify the significantly complex information needs of target audiences, develop appropriate content plans, and manage the execution of those plans.
• Perform resource workload assessment and balancing across projects.
• Create high-quality technical content for complex product and solution deployment needs.
• Take on special projects/stretch assignments outside the scope of regular tasks.
• Contribute actively to integrating the latest Gen AI use cases in existing and new content workflows.
• Demonstrate proven ability in team building and the mentoring of junior writers.

Minimum Qualifications

To be considered for this role, candidates must have 7+ years of experience in technical writing and demonstrate the following essential qualifications:

• Exceptional writing skills and an in-depth understanding of technical writing principles.
• Solid understanding of Generative AI principles and their practical application in prompt engineering, model evaluation, and ethical considerations for content creation.
• Strong technical aptitude to comprehend and simplify complex networking technologies, with a proven ability to quickly learn and adapt to new advancements.

Preferred Qualifications

Ideal candidates will also possess these highly desirable skills and experiences:

• Strong critical thinking and problem-solving skills, leveraging data and AI-driven insights to proactively address content gaps.
• Excellent collaboration and teamwork skills, with proven ability to lead cross-functional teams and foster innovation.
• Proficiency in content structures, CMS, source management, and governance to implement effective content strategies.
• Familiarity with structured authoring environments (e.g., DITA, XML).

If interested please share your updated resume to

Note-Please Don't share profiles without Telecom domain experience or not matching to the requirement.