Technician 2 - Site Services

General information

Job Posting Title Technician 2 - Site Services Date Tuesday, January 13, 2026 City El Paso State TX Country United States Working time Full-time

Description & Requirements

Maximus is seeking a Help Desk Technician II is responsible for responding to telephone calls, email and personnel requests for technical support of assigned site and remote offices. Provide accurate and creative solutions to user problems of a moderate and complex nature. The Help Desk Technician II contributes to team success by sharing knowledge and experience verbally and through documentation of knowledge to team knowledgebase. The Technician serves a Subject Matter Expert on Desktop Support processes / Laptop processes and makes suggestions to improve the teams’ processes and procedures.

Essential Duties and Responsibilities:
- Identify, research, and resolve technical issues for local and remote staff.

- Become the subject matter ex...