Job Description
JOB PURPOSE
Workshop/Basingstoke JLR
Workshop Controller and Aftersales Manager
Direct Reports:
KEY RESPONSIBILITIES
è Carry out repairs and servicing to the highest standards and to the appropriate specification.
è Where instructed, use diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.
è Ensure full understanding of latest technology introduced on the vehicle range and undertake training on how to diagnose and repair faults on them.
è Ensure all work is carried out observing safe working practices of self and others.
è Adhere to manufacturer and dealer quality standards.
è Liaise and seek advice from colleagues and supervisors where necessary to meet deadlines and repair and quality standards.
è Complete relevant service documentation (electronic job sheets, PDI’s, service reports) in line with brand standards, warranty and site requirements.
è Co...
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