Job Description

Your role

The Technician II is responsible for executing Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will participate in the full continuous (24x7) Call Out team together with the other Technicians.

What you'll do

  • Uphold company safety policies, operational efficiency, and core values.
  • Provide technical customer service support and perform operational technical interventions for clients, including handling Remote Hands requests.
  • Assist in the implementation of technical projects and support activities, including setup, deinstallation, and documentation of equipment.
  • Responsible for drafting and ensuring the execution of assigned O...

    • Apply for this Position

    Ready to join DIGITAL REALTY? Click the button below to submit your application.

    Submit Application