Techno-Functional Consultant /Microsoft Dynamics 365 CRM

Overview

Microsoft Dynamics 365 CRM Techno-Functional Consultant: Techno-Functional Consultant with strong expertise in Microsoft Dynamics 365 CRM/Power Platform. The role involves requirement gathering, solution design, customization, integration, and end-to-end implementation of Dynamics 365 CRM solutions, while bridging the gap between business needs and technical delivery.

Responsibilities

• Collaborate with business stakeholders to gather and analyze requirements.
• Translate business needs into functional and technical specifications.
• Configure, customize, and extend Microsoft Dynamics 365 CRM modules (Sales, Customer Service, Marketing, Field Service, etc.).
• Develop custom components using Power Platform (Power Automate, Power Apps, Power BI).
• Perform data migration, system integration, and third-party connector implementations.
• Write functional design documents, solution blueprints, and test scripts. <...