Job Description

**Job Description**

Responsibilities Functional & Business Architecture



+ Own end-to-end OTC flows including:

+ Order Management

+ Pricing & Discounts

+ Fulfillment & Shipping

+ Billing and AR handoffs

+ Translate revenue and fulfillment requirements into **system rules, orchestration logic, and data flows** .



Technical Engagement & Ownership



+ Engage hands-on with technical teams on:

+ Order orchestration extensions

+ Pricing logic implementations

+ PL/SQL validations and post-processing

+ Review and validate:

+ Custom code behavior

+ Data persistence and sequencing

+ Error handling and recovery logic

+ Participate actively in technical design and troubleshooting sessions.



Integration & Data



+ Define and govern integrations with:

+ CRM systems

+ WMS

+ Logistics and billing platforms

+ Understand and trace data across:

+ Order headers and lines

+ Fulfillment lines

+ Pricing entities

+ Validate OTBI/BIP and custom SQL for financial and operational accuracy.



Operations & Escalation



+ Act as the **OTC technical-functional escalation point** during incidents.

+ Lead root cause analysis across configuration, integrations, and PL/SQL logic.

+ Support high-volume, performance-sensitive OTC environments.

+ Provide executive-level communication on risks, fixes, and system behavior.



**Responsibilities**

Required Skills & Experience



+ 12–15+ years of Oracle ERP experience with **strong OTC specialization**

+ Strong understanding of OTC functional processes **and** technical internals

+ Ability to analyze and reason through:

+ PL/SQL logic

+ Order orchestration flows

+ Integration payloads and errors

+ Experience with FBDI, REST APIs, and OIC

+ Strong communication skills across business and technical audiences



Nice to Have



+ Telecom or subscription-based order models

+ Experience handling large-scale order volumes

+ Familiarity with ITIL or operational ERP support models



Career Level - IC4



**About Us**



As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.



We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.



Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.



We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.



Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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