Technology Admin / Desktop Support (End User Services)Gravity IT Resources

Job Title: Technology Administrator

Location: Mobile, Alabama (5 times a week)

Job-Type: Contract

Employment Eligibility:  Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the . for any employer directly (we are not open to contract or “corp to corp” agreements).

Description of Position:
As part of the TechOps EUS (End User Services) Team, the position will provide advanced site support for end user-related issues and requests. This includes installing, diagnosing, repairing, maintaining, and upgrading hardware and software related technologies. The position will be a contact for end users to receive support even if the issue is not within their direct area of responsibility. The position is expected to seek resolution on behalf of the customer and provide superior customer service while doing so. The work will be performed in person and remotely...