Job Description

Overview

Infosys is seeking 4+ years of experience in ServiceNow Development (SNOW ITSM) and BA skillset to work within the organization’s global customers. This role requires the understanding of Design Frameworks and Methodologies; Non-Functional Requirements, Architecture definition, design and development tools Scripting, COTS , TMF standards like SID, eTOM, TAM.

Responsibilities

  • Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation, architecture definition and design, solution implementation and roll out.
  • Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobile first and zero customization.
  • Define, plan and develop solutions, frameworks, IPs etc. around ServiceNow and Servic...

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