Technology Director (Customer Experience Solutions)

Technology Director (Customer Experience Solutions)

Apply Digital is a global experience transformation partner. We drive AI‑powered change and measurable impact across complex, multi‑brand ecosystems. Leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organisations and maximise value for their business and customers.

Location: Hybrid/remote (Toronto, Ontario, Canada).

Responsibilities

• Technical Leadership & Oversight: Oversee and guide the work of software engineers and technical team members, ensuring high‑quality outcomes in digital consumer‑facing solutions. Leverage AI as a core set of tools, processes and skills to drive value. Define and manage the high‑level technical architecture and technology stack with a specific eye for delivering high performing, scalable, secure, and SEO/GEO optimised digital solutions.
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